Privacy Overview

This Privacy Policy explains how PrivateServer.NET collects, uses, and protects your information while using our game servers, website, Discord, and other related services. By accessing our platforms, you agree to the practices described below.

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What We Collect

We may collect the following types of data:

• Account identifiers: SteamID, Minecraft UUID, FiveM ID, Discord ID
• IP addresses and connection logs
• Chat and voice logs (if applicable)
• Moderation records: bans, warnings, mutes
• Donation/payment info: transaction IDs, timestamps (we do not store card data)
• Technical info: game versions, crash logs, browser/device data (website only)

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How We Use Data

Your data is used for legitimate purposes including:

• Moderation and enforcing community rules
• Processing donations and assigning perks
• Handling appeals and player reports
• Improving server performance and user experience
• Preventing abuse, fraud, or cheating

We do not sell your data to third parties. All use is internal and essential to the service.

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Data Retention

We retain your data for as long as it is necessary to provide our services, comply with regulations, and protect the integrity of our network.

• Moderation logs and player history may be kept indefinitely
• Inactive account data may be deleted after a long period of inactivity
• Donor records are stored for accounting and verification purposes

In cases of bans or investigations, we may store logs and identifiers to prevent future abuse or evasion.

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Cookies & Tracking

Our website uses cookies and similar technologies to:

• Maintain session logins and remember preferences
• Track traffic and user behavior (e.g., Google Analytics)
• Prevent spam and protect forms (e.g., Cloudflare, CAPTCHA)

You can choose to disable cookies via your browser settings. Disabling cookies may affect certain features on the site.

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GDPR & Your Rights

If you are located in the European Union or subject to GDPR protections, you have the following rights regarding your personal data:

• The right to access your data
• The right to correct inaccurate data
• The right to request data deletion ("right to be forgotten")
• The right to restrict or object to data processing
• The right to data portability

To exercise these rights, please contact our support team. We may ask for identification to verify your request.

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Security Measures

We take reasonable steps to protect your data from unauthorized access, alteration, or destruction. These include:

• Limited access to internal moderation systems
• Firewall protection and DDoS mitigation
• Secure storage of log files and donation records
• Use of trusted third-party platforms (e.g., Discord, PayPal)

No digital system is completely secure. We recommend using strong passwords and not sharing sensitive personal info on public platforms.

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Third-Party Services

We use third-party platforms to operate certain parts of our network:

• Discord – chat, appeals, verification
• PayPal – donation/payment processing
• Steam, FiveM, Mojang – identity verification and account linking
• Google Analytics – website analytics

These platforms have their own privacy policies. By interacting with them, you are also bound by their terms.

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Your Responsibility

You are responsible for the information you share publicly on our servers or platforms. This includes in-game chat, signs, graffiti, forum posts, and Discord messages.

We recommend not disclosing personal details such as real names, phone numbers, addresses, or passwords in public chats or channels.

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Data Access & Deletion Requests

If you wish to request access to your data or request deletion, contact us via support or Discord. Please provide your username, SteamID/FiveM ID/Discord ID for verification.

We reserve the right to deny requests if:

• You are currently banned or under investigation
• The data is legally required to be retained
• The request is abusive or made in bad faith

Legitimate requests will be processed within a reasonable timeframe, typically within 30 days.

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Policy Updates

This Privacy Policy may be updated without prior notice. Any updates will be posted on this page, and the effective date will be adjusted accordingly.

Continued use of our services after an update means you agree to the revised policy. We encourage users to check this section regularly.

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Contact Us

If you have questions or concerns about your privacy, data, or this policy, please reach out via our support system:

• Discord Support Tickets
• Contact Form on our Website
• Official Email

We will do our best to respond promptly and resolve your issue professionally.